Meet our Customer Service Team
Katherine - Office Manager
Katherine has been working at Lone Star since late 2020. She said her favorite part about working for LSCS is "meeting our customers and watching their businesses grow. I try to see what everyone is doing and what new tricks/trends they are following, especially in the Freshie community."
Favorite Product: Libbey 3-Wick Hexagon Jar
Favorite Fragrance: Mahogany Teakwood (type), Mountain Lake (type)
Favorite Fragrance Recipe: Baby - A combination of Leather and Mahogany Teakwood (type)
What's your favorite project you've done with LSCS products?: Freshies
Sarah - Customer Service Rep.
Sarah has been with us since late 2021. She said her favorite part about working for LSCS is "the people and working with great products!"
Favorite Product: Aroma Beads
Favorite Fragrance: Sweet Grace (type), Mahogany Woods (type), Black Cypress & Cassis, Cinnamon Sugar Donuts, and Blackberry Frankincense
Favorite Fragrance Recipe: Headmaster's Office - A combination of Leather and Nagchampa
What's your favorite project you've done with LSCS products?: Freshies
Yetzelin - Customer Service Rep.
Yetzelin is one of our newest customer service reps! She said her favorite part about working at Lone Star so far is "Being able to see the joy on our customers' faces when they come back loving the products they've created. It's truly beautiful to see their company or hobby grow, and their love for the process as well. Creating new or unique fragrance recipes with our fragrance oils is always fun too!"
Favorite Product: 4oz Straight Sided Round Jar with a Black Twist Lid (this combo is adorable, especially for gifts!)
Favorite Fragrance: Baja Cactus Blossom (type), Teak Bamboo, and Rainforest Blossoms.
Favorite Fragrance Recipe: So Long Summer - A combination of Olive Leaves and Twilight Woods (type)
What's your favorite project you've done with LSCS products or something you're looking forward to?: "I'm excited to try and make soaps!
Thania - Customer Service Rep.
Thania is one of our newest customer service reps! She said her favorite part about working at Lone Star so far is "The friendly environment. I enjoy learning something new every day, exchanging likes and dislikes of fragrances, notes, and discussing what scenarios a scent can evoke in your mind or emotions."
Favorite Product: Libbey Storage Jar 15oz with a Wooden Lid (large)
Favorite Fragrance: White Nectarine & Pink Coral, Cool Tropical Breeze (type), and Marshmallow Fireside (type).
Favorite Fragrance Recipe: A combination of Marshmallow Fireside (type) and Teak Bamboo
What's your favorite project you've done with LSCS products or something you're looking forward to?: "I would really like to try making a bubble cube pillar candle and also a hurricane candle!"