Local Pickup

Local Pickup Instructions

Two people handing off a white Lone Star Candle Supply shipping box outdoors

Want to pick up candle supplies near you instead of waiting on a delivery? You can! We offer free local pickup from five distribution centers across the country, so a warehouse is likely within easy reach. To run this network of locations, we've partnered with Smart Warehousing to manage shipments and local pickups, which makes us one of the largest candle supply distributors in the USA.

Lone Star Candle Supply logo and Smart Warehousing logo joined by a plus sign
We've partnered with Smart Warehousing to manage shipments and local pickups from our distribution centers.

How Local Pickup Works

When you're ready to check out, select the "local pickup" option. This option appears once your order subtotal reaches at least $250 before taxes. The one exception is our Texas location, which has no order minimum for pickup.

If you're picking up from our TX warehouse, you can stop by anytime during business hours with no scheduling required. For all other locations, a member of our customer service team will contact you to schedule a pickup day. Once the day is confirmed, visit your chosen warehouse at the scheduled time.

Blue US map with gold star-flame markers in California, Texas, Indiana, Pennsylvania, and Florida
Five distribution centers in California, Texas, Indiana, Pennsylvania, and Florida.

Pickup Instructions

A few things to know before you head over for your local candle supply pickup:

What to Know

Find your pickup location

Use the map above to locate the distribution center nearest you, then jump to that location's section below for the address, hours, and directions.

Bring your order #

Please have your order number handy when you arrive. It helps us locate your order quickly.

Pickup deadline

Orders must be picked up on the scheduled day or the following business day, otherwise the order is restocked. We then issue store credit for the order amount, less our $25 restocking fee.

Questions?

If you have any questions or need assistance, give us a call.

Find Your Pickup Location

Jump straight to directions for your location below, or see the Our Locations hub for each center's full address, hours, and dedicated page.

How to Pick Up Your Candle Supplies

Once you arrive, use the photos below to find the right entrance at your location.

Keller, TX

Address
5800 Park Vista Circle, Keller, TX 76244
Hours
Monday – Friday, 9 AM – 5 PM
Note
Our walk-in showroom is available at this location only.
Weekly Pickup Hours
Time
Monday – Friday
9:00 AM – 9:30 AM
Open
9:30 AM – 10:00 AM
Open
10:00 AM – 10:30 AM
Open
10:30 AM – 11:00 AM
Open
11:00 AM – 11:30 AM
Open
11:30 AM – 12:00 PM
Open
12:00 PM – 12:30 PM
Open
12:30 PM – 1:00 PM
Open
1:00 PM – 1:30 PM
Open
1:30 PM – 2:00 PM
Open
2:00 PM – 2:30 PM
Open
2:30 PM – 3:00 PM
Open
3:00 PM – 3:30 PM
Open
3:30 PM – 4:00 PM
Open
4:00 PM – 4:30 PM
Open
4:30 PM – 5:00 PM
Open

See our Keller, TX location page for more details.

Keller, TX Pickup Instructions

Glass double-door storefront entrance with Lone Star Candle Supply sign and 5800 Park Vista Circle address above
Enter through this door.

Ontario, CA

Address
1545 E. Locust St, Ontario, CA 91761
Hours
Monday – Friday, 9:30 AM – 5 PM
Lunch
Closed 12:00 – 12:30 PM
Weekly Pickup Hours
Time
Monday – Friday
9:00 AM – 9:30 AM
Closed
9:30 AM – 10:00 AM
Open
10:00 AM – 10:30 AM
Open
10:30 AM – 11:00 AM
Open
11:00 AM – 11:30 AM
Open
11:30 AM – 12:00 PM
Open
12:00 PM – 12:30 PM
Closed
12:30 PM – 1:00 PM
Open
1:00 PM – 1:30 PM
Open
1:30 PM – 2:00 PM
Open
2:00 PM – 2:30 PM
Open
2:30 PM – 3:00 PM
Open
3:00 PM – 3:30 PM
Open
3:30 PM – 4:00 PM
Open
4:00 PM – 4:30 PM
Open
4:30 PM – 5:00 PM
Open

See our Ontario, CA location page for more details.

Ontario, CA Pickup Instructions

Tree-lined driveway leading to a white warehouse with a FedEx truck and parked SUV
Drive to the end of the street, turn right, and go through this entrance.
White warehouse roll-up door under a SHIPPING sign with Employee Entrance and Driver Entrance placards
Enter through this door at the back of the building.

Plainfield, IN

Address
909 Whitaker Rd. Suite 100, Plainfield, IN 46168
Hours
Monday – Friday, 9:30 AM – 4:30 PM
Lunch
Closed 12:30 – 1:00 PM
Weekly Pickup Hours
Time
Monday – Friday
9:00 AM – 9:30 AM
Closed
9:30 AM – 10:00 AM
Open
10:00 AM – 10:30 AM
Open
10:30 AM – 11:00 AM
Open
11:00 AM – 11:30 AM
Open
11:30 AM – 12:00 PM
Open
12:00 PM – 12:30 PM
Open
12:30 PM – 1:00 PM
Closed
1:00 PM – 1:30 PM
Open
1:30 PM – 2:00 PM
Open
2:00 PM – 2:30 PM
Open
2:30 PM – 3:00 PM
Open
3:00 PM – 3:30 PM
Open
3:30 PM – 4:00 PM
Open
4:00 PM – 4:30 PM
Open
4:30 PM – 5:00 PM
Closed

See our Plainfield, IN location page for more details.

Plainfield, IN Pickup Instructions

Warehouse parking lot with a yellow box highlighting the building entrance
Locate this door on the side of the building.
White metal door with a Worldwide Electric Corp Customer Pick Up sign
Enter through this door.
Shipping office pickup window with a counter, navy cabinets, and a yellow bollard sign
Check in with the shipping office.

Northampton, PA

Address
2300 Liberty Dr., Northampton, PA 18067
Hours
Monday – Friday, 9:30 AM – 5:00 PM
Lunch
Closed 12:00 – 12:30 PM
Weekly Pickup Hours
Time
Monday – Friday
9:00 AM – 9:30 AM
Closed
9:30 AM – 10:00 AM
Open
10:00 AM – 10:30 AM
Open
10:30 AM – 11:00 AM
Open
11:00 AM – 11:30 AM
Open
11:30 AM – 12:00 PM
Open
12:00 PM – 12:30 PM
Closed
12:30 PM – 1:00 PM
Open
1:00 PM – 1:30 PM
Open
1:30 PM – 2:00 PM
Open
2:00 PM – 2:30 PM
Open
2:30 PM – 3:00 PM
Open
3:00 PM – 3:30 PM
Open
3:30 PM – 4:00 PM
Open
4:00 PM – 4:30 PM
Open
4:30 PM – 5:00 PM
Open

See our Northampton, PA location page for more details.

Northampton, PA Pickup Instructions

Metal stairs with handrails between yellow bollards leading to a gray pickup door
Enter through this door.
Indoor visitor pickup window with a posted visitor instructions notice beside it
Locate the pickup window.

Orlando, FL

Address
3131 Caruso Court, Orlando, FL 32806
Hours
Monday – Friday, 9 AM – 5 PM
Lunch
Closed 12:00 – 1:00 PM
Weekly Pickup Hours
Time
Monday – Friday
9:00 AM – 9:30 AM
Open
9:30 AM – 10:00 AM
Open
10:00 AM – 10:30 AM
Open
10:30 AM – 11:00 AM
Open
11:00 AM – 11:30 AM
Open
11:30 AM – 12:00 PM
Open
12:00 PM – 12:30 PM
Closed
12:30 PM – 1:00 PM
Closed
1:00 PM – 1:30 PM
Open
1:30 PM – 2:00 PM
Open
2:00 PM – 2:30 PM
Open
2:30 PM – 3:00 PM
Open
3:00 PM – 3:30 PM
Open
3:30 PM – 4:00 PM
Open
4:00 PM – 4:30 PM
Open
4:30 PM – 5:00 PM
Open

See our Orlando, FL location page for more details.

Orlando, FL Pickup Instructions

Tree-lined residential street with a yellow box marking the driveway turn-in on the left
Turn at this entrance.
Warehouse truck court with dock doors and trailers, a red arrow pointing right toward the west side
Drive to the end of the dock.
Warehouse loading dock bays with railings beside building number 3131
Follow the signs for "driver entrance."
Gray metal door on a beige warehouse wall marked with a Driver Entrance sign
Enter through this door.

Have a question about your pickup, or want to compare it with shipping? See our Shipping Information, or Contact Us and a real person on our team will help.