Our showroom is temporarily closed for renovations. We expect to re-open the showroom very soon!!! Orders can still be placed for pick up. Please visit this page for more information on picking up your orders. If you have any questions or concerns, please contact customer service , and they will assist you. We appreciate your patience and understanding.
Here's what you need to know right now:
All customers must reset their passwords the first time you sign in to the new site.
Trying to review your orders placed before 10/02/2023? We expect to have this data loaded to your account by the end of the week. If you need anything at all until then, our customer service team will happily assist you.
Some new features and improvements we've made to the website:
Organize items you need to order efficiently by creating and naming multiple shopping lists.
Quick Order Screen
Easily locate your previously ordered products or explore our extensive catalog, then add items with the desired quantities to your cart, streamlining your ordering process.
Advanced Product Filters
Navigate our product selection effortlessly with advanced filters to find exactly what you need.
Order History Search
Dive into your order history to track when you last ordered an item and view purchase quantities. (Order history prior to 10/02/2023 coming soon!)
Enjoy a smoother, hassle-free checkout process designed for your convenience.
CSV Order Upload
Simplify larger orders with many different products by uploading your order via .csv files in the Quick Order screen in your account.
Some things we are actively working through:
1. If you've subscribed to receive our SMS marketing and you have a coupon code, please be aware that the code will not work on our new website. However, if you will contact customer service, we can provide you with a new code.
2. Your order history prior to 10/02/2023 is currently unavailable through your account portal, we expect to have this available in your account by 12/11/2023.
3. Some customers' loyalty point balances did not get transferred accurately to the new website. Rest assured, we want you to redeem those points for free fragrances just as badly as you, we're working on it!
We are all working tirelessly to fix these issues and improve your overall experience. We appreciate any feedback if you find issues not mentioned above. Thank you for your patience and understanding during this time.
If you have any questions or concerns or you need assistance with one of the issues mentioned above, please contact customer service.