Here are some of the most commonly asked questions about customer service.
Q: How can I contact you?
A: Please visit our Contact Us page for our contact information.
Q: What are your business hours?
A: Our hours are Monday - Friday 9:00 am - 5:00 pm. We do close on major holidays, so if you are planning to come by, please call and make sure we will be open.
Q: Do you offer a candle making class?
We have some instructions on our website, but we do not offer any classes. We are happy to answer questions you may have by email or phone.
Q: Is your website secure?
Q: Is candle making a good activity for children?
A: Children in the same age range have varying maturity levels, so it is difficult to say without knowing the children involved. That is a determination that would have to be made by the parent or person supervising the activity. The temperature of the wax does get fairly high, and there is a chance of getting burned if you are not careful. There are directions available on our website that you can read through so you are somewhat familiar with the process, and that will help you make a better decision.